Most advice written for plumbers is written by people who have never listened to a plumber's phone ring. We have. Since March 2026 we have answered and logged every inbound call to a Long Island plumbing company — 1,394 of them and counting.
Everything on this page comes out of that data. What time homeowners actually call. Which of those calls turn into work. What the ones nobody picks up were worth. No industry averages, no borrowed statistics.
They read your site for forty seconds and leave, and you never know they were there. From where you sit, the evening was quiet.
Most small businesses pay between $150 and $500 a month for an answering service. What decides your actual bill is how the provider counts your calls.
Weekend calls are only 8% of a plumber's call volume — and as much as 13% of the revenue. The homeowner calling on a Saturday is a different customer than the one calling on a Tuesday.
Answer six questions about your business and see the revenue sitting in the calls you never picked up. No email required to see your number.
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