Kept - Every call. Every job.
    Kept Chat Agent — AI receptionist for your website

    Meet the AI employee who works your website.

    Our Kept Chat Agent works on your existing website to engage every visitor, answer their questions, qualify leads, and text you the conversation — so the people on your site don't leave without a word.

    Hi, I'm Eryn. Ask me anything about Kept.

    What your AI employee does on every website visit

    metroplumbing.com
    EMetro Plumbing
    Hi! Question about a repair or an estimate? I can help right now.

    Engages every visitor

    Someone's there the moment they land.

    The Kept Chat Agent greets every visitor as soon as they arrive, so no one lands on your site, looks around, and leaves without a word.

    EMetro Plumbingonline
    Do you install tankless water heaters?
    We do — tankless installs are one of our most common jobs across Suffolk County. Want a free estimate this week?

    Answers their questions

    It knows your business.

    Trained on your services, your prices, and your service area, the Kept Chat Agent answers real questions the way someone who works for you would — not with a canned "No one is available right now."

    Visitor: My basement is flooding!
    Call us now
    → Sent to your phone
    Visitor: How much for a new water heater?
    Handled in chat

    Separates emergencies from estimates

    The burst pipe gets your phone. The rest gets handled.

    When it's a real emergency, the Kept Chat Agent tells the visitor to call you right away. Everything else — estimates, questions, scheduling — it handles right there in the chat.

    EMetro Plumbingonline
    What's going on — a repair, or planning something new?
    Thinking about replacing our old water heater.
    Great — I can get one of our guys out to quote it. Does Thursday morning work?
    Moving toward a booking

    Qualifies & sells

    It turns questions into booked work.

    The Kept Chat Agent finds out what the visitor needs, confirms it's real work, and moves them toward booking — the way a good front-desk person would, instead of letting them wander off to "think about it."

    now · Kept
    New website chat
    Dana R.
    Asked about a tankless water heater install. Wants an estimate this week.
    Full transcript attached

    Sends you a text notification

    You get the whole conversation.

    The moment a chat ends, the Kept Chat Agent texts you the visitor's name, what they wanted, and the full transcript — so you can follow up already knowing the story.

    Your calendarEstimates onlyAll jobs
    Mon · open
    Estimate · Thu 9–11am
    Fri · open

    Books the job · Optional add-on

    Booked before they close the tab.

    The Kept Chat Agent can put estimates or jobs straight onto your calendar, right inside the chat — so the visitor goes from a question to a booked appointment without leaving your site.

    Pricing

    Kept Chat Agent

    $99/monthly

    $149/month with appointment booking

    $149/month bilingual agent (English/Spanish) 

    What's included
    • Works with your existing website
    • Collects name, number, address, and what's wrong
    • Sends you a text notification with the chat summary and full transcript
    • Answers your customers' questions 
    • Knows an emergency from an estimate request and routes emergencies to your phone
    • Trained on your services, service area, and pricing rules
    • Includes 30-day optimization period
    • Includes 1:1 setup call

    Month-to-Month. Cancel anytime.

    $500 one-time setup fee, billed after your 14-day trial.

    Questions owners ask

    Does it work on my website I already have?

    Yes. The Kept Chat Agent goes on the website you already have — we add it with a small snippet of code and it's live. You don't need a new site.

    Will it know my prices and service area?

    Yes. We train it on your services, your pricing rules, and the towns you cover, so it answers like someone who works for you. You approve the information we give it before it goes live.

    What if it can't answer something?

    It collects the visitor's name, number, and question and sends it straight to you to follow up. It never makes something up to fill a gap.

    What happens with an emergency?

    If a visitor describes a real emergency, the agent tells them to call you right away instead of waiting on a chat. Everything non-urgent it handles in the conversation.

    Can my Kept Chat Agent speak English and Spanish?

    Yes. A bilingual English/Spanish agent is available — it detects the visitor's language and responds in kind.

    Will visitors know it's AI?

    The agent is upfront that it's a virtual assistant. In practice, visitors care that they got a fast, helpful answer at the moment they had a question.

    How long does setup take?

    As long as we have the information we need from you, most agents are live within a week. We handle the training and installation, with a 1:1 setup call and a 30-day optimization period to dial it in.

    There's someone on your site right now.

    Give them someone to talk to before they click away.